Dollar Catania Airport Information

Pick-up instructions: Upon arrival at the airport, proceed to the rental car counter in the arrivals hall to obtain your contract. Follow the provided instructions to access your vehicle in the second-floor rental car park—no shuttle is necessary.

 

For assistance, contact Dollar Catania airport at +39 095 341595 or visit Car Rental Catania Airport for more information.


Drop-off instructions: Please clarify Drop-off instructions with Dollar upon Pick-up.

 

Business hours:

Sunday

08:00 AM - 00:00 PM

Monday

08:00 AM - 00:00 PM

Tuesday

08:00 AM - 00:00 PM

Wednesday

08:00 AM - 00:00 PM

Thursday

08:00 AM - 00:00 PM

Friday

08:00 AM - 00:00 PM

Saturday

08:00 AM - 00:00 PM

Tips for renting a car from Dollar Rent-A-Car at Catania airport

 

  • 1. Early Reservation: Reserve your rental car in advance through Dollar's official website or customer service. Early bookings often offer better rates and ensure availability.
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  • 2. Check Age Requirements: Confirm the minimum and maximum age requirements for renting a car from Dollar. Be aware of any age-related restrictions or additional fees.
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  • 3. Review Rental Agreement: Carefully read and understand the terms and conditions outlined in your rental agreement with Dollar. Pay attention to fees, insurance coverage, fuel policies, and mileage restrictions.
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  • 4. Required Documentation: Ensure you have all necessary documents, including a valid driver's license, passport, and a credit card in the primary driver's name.
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  • 5. Vehicle Inspection: Conduct a thorough inspection of the rental car for any pre-existing damage before driving away. Report any issues to the rental staff and document them for clarity.
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  • 6. Fuel Policy Clarification: Clarify the fuel policy with Dollar. Understand whether you need to return the car with a full tank or if other options are available.
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  • 7. Mileage Limit Awareness: Be aware of any mileage limitations specified in your rental agreement. Some agreements may have restrictions on the number of kilometers or miles allowed per day.
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  • 8. Emergency Contacts: Keep Dollar's contact information and the local emergency number readily available for any emergencies or questions during your rental period.
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  • 9. Consider Additional Coverage: Evaluate Dollar's additional insurance coverage options. Check if your existing insurance or credit card provides coverage for rental cars to avoid unnecessary expenses.
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  • 10. Timely Return of the Car: Adhere to the agreed-upon return time to avoid late fees. If you need to extend your rental period, contact Dollar in advance.
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  • 11. Dollar EXPRESS Rental Program: Explore Dollar's EXPRESS Rental Program for a faster and more streamlined rental process. It may provide benefits such as quicker pick-ups and returns.
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  • 12. Contact Customer Service: If you have any questions or concerns during your rental period, reach out to Dollar's customer service for assistance.

Dollar Rental Conditions

 
  • Driver Requirements

    The minimum age for renting is 21 years, and drivers under the age of 25 may incur a young driver fee.

    There is no maximum age limit, and therefore, no senior driver fee is applied. The driver's license must have been issued by authorized authorities at least 1 year before the rental commencement date.
 
  • Deposit and Deductible Policy

    A deposit will be incurred on the customer's credit card, and it will be retained until the conclusion of the rental period. The exact deposit amount is determined during the pickup process and is contingent on the selected vehicle type.
 
  • Payment Policy

    Upon pick-up, customers must pay the rental amount and provide a deposit. Deposits can be made using Diners, MasterCard credit card, VISA credit card, or American Express credit card. For Luxury, Premium, Cabrios, and Special car group rentals, a minimum of two credit cards issued in the main driver's name is required.

    Only cards issued in the main driver's name are accepted. Visa Electron, Maestro, PayPal, and Prepaid cards are not accepted.
 
  • Optional Extras and Services

    Dollar offers supplementary services for car rentals at Catania Airport, such as GPS systems, infant and toddler seats, booster seats, and toll payment tags/passes. Customers can request these services during the reservation process, and an extra daily fee will be incurred. Payment for these additional services is processed in the local currency at the rental desk.
 
  • Fuel Policy

    The car is supplied with a full tank of fuel and should be returned with an equivalent amount to avoid extra charges. Alternatively, the renter has the option to purchase a full tank of fuel at the start of the rental and return the tank empty.

    For electric vehicles, they must be returned with the same battery charge as at pick-up to avoid additional charges (calculated per kWh). An additional administrative fee will be applied if the vehicle is returned with less than 20% battery charge remaining.

FAQ's

Dollar Rental Services at Catania airport FAQs

    The Dollar Rent-A-Car rental site is located at Via Brucoli, 20, 95121 Catania CT, Italy 

    Phone:+39 095 341595

    Yes, Dollar Rent-A-Car at Catania Airport accepts both credit and debit cards, subject to specific conditions. Debit cards are welcome when issued by a bank as either a MasterCard or VISA and are in the primary driver's name. When utilizing a debit card, a deposit will be charged, and there may be associated transaction fees. The maximum allowed rental duration when using a debit card is 28 days, and prepaid and electronic cards are not accepted. It's important to be aware that a temporary fuel deposit may be placed on the primary driver's credit card to cover expenses related to the fuel policy.

    Yes, when obtaining a car rental at Catania Airport from Dollar Rent-A-Car, a deposit is generally necessary. This deposit serves as a precautionary measure, aiming to cover possible additional charges such as fuel, damages, or other fees that may arise throughout the rental period. The exact deposit amount is subject to variation and is typically established during the vehicle pick-up process. It is advisable to thoroughly examine the terms and conditions outlined in your rental agreement or reach out to Dollar directly for precise information concerning the deposit requirement at Catania Airport.

    Yes, Dollar Rent-A-Car at Catania Airport typically allows the inclusion of an extra driver. However, there might be particular terms and fees related to adding an additional driver. It's crucial to verify directly with the Dollar location at Catania Airport and familiarize yourself with their policies regarding extra drivers. In numerous instances, the primary renter's spouse or domestic partner may be eligible as an additional driver at no additional cost, while charges may apply for other additional drivers. Always inquire about fees and prerequisites associated with adding drivers when making your reservation or during the car pickup process.

    Yes, the typical price is €18 per day.

    Dollar at Catania Airport offers extra amenities such as GPS systems, infant and toddler seats, booster seats, and toll payment tags/passes to enhance your rental experience. You can select these optional features during the reservation process, with an additional daily charge applied. Payment for these services is processed in the local currency at the rental desk.

    To obtain a car rental from Dollar at Catania Airport, you need a valid driver's license, a photo ID (such as a passport or national ID), and a primary credit or debit card in your name, with a credit limit or funds adequate for the transaction.

    On average, a rental car from Dollar Rent-A-Car at Catania airport costs €34 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The Compact category, featuring models like the Renault Kangoo or similar options, is the rental car type most commonly selected from Dollar in Catania.


     

    Yes

Dollar Return and Extension Policies

    To return your rental car at Catania Arlanda Airport, please follow the signs for 'Car Rental Return' to reach the designated parking facilities. After parking the vehicle in the assigned spot, proceed to the rental car offices' counter for further assistance.

    Services outside of regular business hours can be arranged upon request and will incur an additional charge. There is a grace period of 29 minutes during regular working hours, ensuring the car remains guaranteed for the customer in case of delayed pick-up.

    Late fees will apply if you return your Dollar rental car after the scheduled time. If you do not inform Dollar of the delay at least 24 hours before the designated return time, a distinct Late Return Fee will be imposed. It's important to note that this fee is separate from any adjustments to the rental rate due to the extension. To avoid incurring these additional charges, it is essential to notify Dollar in advance.

    Yes, you can usually prolong your Dollar car rental at Catania Airport if you require the vehicle for an extended period. It is recommended to promptly contact Dollar Rent-A-Car once you decide to extend the rental. You can inquire about the procedure, confirm the availability of the vehicle, and discuss any potential additional charges or modifications to the rental agreement.

    Returning a Dollar rental car to an alternate location at Catania Airport, referred to as a one-way rental, is potentially available, contingent upon the specific guidelines of Dollar Rent-A-Car and the availability of such services at the Catania Airport branch. To ascertain whether one-way rentals are permitted and to obtain details regarding any associated fees or requirements, it is advisable to directly contact Dollar Rent-A-Car. You can reach their customer service for information or refer to their official website to review the rental policies applicable at the Catania Airport facility.

    Yes. Typical price is €50 per day.

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